Frequently Asked Questions
Everything you need to know about your luxury shopping experience.
How do I determine the correct size for my purchase?
We provide a comprehensive size guide on each product page that includes international conversions and specific measurements to ensure a perfect fit.
What is your shipping policy for international orders?
We offer worldwide shipping via premium couriers. Delivery times vary by region, but most international orders arrive within 5-7 business days.
What is your return and exchange policy?
We accept returns and exchanges within 14 days of delivery, provided the items are in their original condition with all tags and hygienic seals intact.
How should I care for my delicate garments?
To preserve the quality of our luxury fabrics, we recommend professional dry cleaning or gentle hand washing in cold water with a specialized silk and lace detergent.
Is your packaging discreet?
Yes, all orders are shipped in plain, unbranded outer packaging to ensure your privacy and the security of your delivery.
Which payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.